# Ambient artificial intelligence scribes: physician burnout and perspectives on usability and documentation burden

“Ambient artificial intelligence scribes: physician burnout and perspectives on usability and documentation burden” (2024), by Shreya Shah et al. Health Professions research paper. Original abstract below, unchanged. No free PDF was found.

- Authors: Shreya Shah, Anna Devon-Sand, Stephen P. Ma, Yejin Jeong, Trevor Crowell, Margaret Smith, April S. Liang, Clarissa Delahaie, Caroline Hsia, Tait D. Shanafelt et al.
- Published: November 18, 2024
- Field: Health Professions
- DOI: https://doi.org/10.1093/jamia/ocae295
- Source: https://pmc.ncbi.nlm.nih.gov/articles/PMC11756571/

## Abstract

OBJECTIVE: This study evaluates the pilot implementation of ambient AI scribe technology to assess physician perspectives on usability and the impact on physician burden and burnout. MATERIALS AND METHODS: This prospective quality improvement study was conducted at Stanford Health Care with 48 physicians over a 3-month period. Outcome measures included burden, burnout, usability, and perceived time savings. RESULTS: Paired survey analysis (n = 38) revealed large statistically significant reductions in task load (-24.42, p <.001) and burnout (-1.94, p <.001), and moderate statistically significant improvements in usability scores (+10.9, p <.001). Post-survey responses (n = 46) indicated favorable utility with improved perceptions of efficiency, documentation quality, and ease of use. DISCUSSION: In one of the first pilot implementations of ambient AI scribe technology, improvements in physician task load, burnout, and usability were demonstrated. CONCLUSION: Ambient AI scribes like DAX Copilot may enhance clinical workflows. Further research is needed to optimize widespread implementation and evaluate long-term impacts.

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